by Chloe Cassar | Sep 26, 2024 | Patient Communication
Does Your Healthcare Practice Need an External Call Center? When a patient calls your healthcare practice, the person they speak with on the phone is often their first point of contact. This initial interaction can significantly impact the patient’s perception of your...
by Chloe Cassar | Jul 9, 2024 | Customer Acquisition, Patient Communication
Understanding the Importance of Quality Care Maintaining patients can be difficult, but is paramount to the success of any medical practice. Many factors are involved when patients find a new medical provider, including scheduling convenience, wait times, doctor...
by Chloe Cassar | Mar 12, 2024 | Patient Communication
The Rise of Virtual Healthcare Services The rise of virtual healthcare services represents a significant shift in how medical care is delivered and accessed. With advancements in technology and an increasing demand for convenient healthcare options, virtual healthcare...
by Chloe Cassar | Jan 30, 2024 | Patient Communication
The Rise of Telehealth and What it Means for Providers Sometimes even when we feel our absolute worst, we can’t seem to justify going to the doctor. We all know the feeling of leaving an appointment with a quick prescription all too well, making a lengthy trip to your...
by admin | Feb 8, 2023 | Customer Acquisition, Digital Marketing, Healthcare Marketing, Patient Communication
More and more healthcare practices are employing a healthcare call center, but why? What’s so valuable about outsourcing your patients’ calls to a call center? A healthcare call center is in many ways the backbone of your brand’s patient care. They manage...
by Sara Cheesewright | Apr 6, 2022 | Patient Communication
Relationships, in general, are one of the most important aspects of life. Establishing relationships, properly networking, and making the best of your interactions with others are important for success. The same can be said about healthcare. Relationships in terms of...
