by Briley Cienkosz | May 4, 2021 | Customer Acquisition
Health care call centers help medical practices provide faster, better customer service and meet patient expectations for personalized, individual care and attention. A call center with trained and experienced agents streamlines patient communications in one place and...
by Briley Cienkosz | Apr 21, 2021 | Customer Acquisition
Salesforce Health Cloud is a robust, cloud-based CRM solution designed specifically to meet the unique needs of the health care industry. Health Cloud helps medical providers attract and retain patients, streamline care processes, and deliver value-based...
by Briley Cienkosz | Apr 7, 2021 | Customer Acquisition
Salesforce is a well-known leader in enterprise customer relationship management (CRM) solutions, customer service platforms, analytics and marketing automation. In 2015, Salesforce partnered with leading health care companies to create a cloud-based software solution...
by Bill Horne | Mar 31, 2021 | Customer Acquisition, Healthcare Marketing
From 2005 to 2015, I served as CEO and chairman of the board at Laser Spine Institute (LSI), where we worked with an amazing and performance-driven team to grow the company from a single-facility organization with nine employees to a robust, seven-facility...
by Gary Mancini | Aug 31, 2020 | Customer Acquisition, Marketing Analytics
How do you know that your customers are satisfied with the service they receive from their brand? If your company doesn’t have a system in place for tracking and measuring customer satisfaction, you’re neglecting a key factor that contributes to brand loyalty and...
by Gary Mancini | Aug 18, 2020 | Customer Acquisition, Digital Marketing
In today’s fast-paced, digital-first world, health care companies can no longer rely on traditional marketing tactics alone to grow and nurture a business. Customers expect more from the brands they turn to for products and services: a wealth of resources and...
