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10 Ways to Improve Your Healthcare Call Center

10 Ways to Improve Your Healthcare Call Center

by Chloe Cassar | Nov 9, 2022 | Customer Acquisition, Digital Marketing, Healthcare Marketing

Does Your Practice Need a Call Center? When a patient calls your office to speak with a representative, this is often the first interaction they will have with your team. If they are on hold for an extended period or feel overlooked, they will likely associate this...
3 Reasons Your Healthcare Call Center Is Broken

3 Reasons Your Healthcare Call Center Is Broken

by Sara Cheesewright | Jun 1, 2022 | Healthcare Marketing

Answering the phone and responding to inquiries are important to any healthcare practice, whether you manage a clinic, a doctor’s office, or a healthcare network. Healthcare call centers seem to be a fundamental part of many industries. They support various inquiries,...

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