by Briley Cienkosz | Sep 16, 2021 | Uncategorized
How does your medical practice currently keep track of patient data? Are you still using a combination of spreadsheets, paper forms, saved email confirmations, physical filing cabinets and even sticky notes to manage critical business documentation and customer...
by Briley Cienkosz | Sep 1, 2021 | Uncategorized
A call center is a valuable asset to help medical practices deliver better patient experiences, demonstrate exceptional customer service, educate and convert new patients, and retain loyal patients. But the success and effectiveness of a medical call center is highly...
by Briley Cienkosz | Aug 9, 2021 | Healthcare Marketing
Online lead generation is one of the most significant challenges medical practices face. Why is that? For one, many medical marketers are tackling a whole new landscape. Where word-of-mouth referrals and print advertising once ruled the day, now the vast digital...
by Briley Cienkosz | Aug 9, 2021 | Customer Acquisition
Patient loyalty and retention are primary drivers of a medical practice’s long-term success. But earning patients’ loyalties is harder than ever in today’s patient-centric marketplace. Modern patients demand that health care providers meet high expectations for...
by Briley Cienkosz | Jul 21, 2021 | Healthcare Marketing
Building a brand reputation isn’t as straightforward as it used to be. In the past, word-of-mouth referrals and advertising helped medical practices attract new patients and grow sustainably. Today, while word-of-mouth marketing is still valuable, medical practices...
